Last updated: January 2026
SoulCircle ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Personal Information You Provide:
- Account information: username, email address, phone number, password - Profile information: profile photo, bio, preferences - Questionnaire responses: personality assessments used for group matching - Communications: messages in group chats and direct messages - Payment information: subscription status (processed by Apple/Google, not stored by us)
Information Collected Automatically:
- Device information: device type, operating system, unique device identifiers - Usage data: app interactions, feature usage, timestamps - Log data: IP address, access times, app crashes and errors - Location data: general location based on IP address (we do not collect precise GPS location)
If you are in the European Economic Area (EEA), UK, or Switzerland, we process your data based on: - Contract Performance: To provide our services and fulfill our agreement with you - Legitimate Interests: To improve our services, ensure security, and prevent fraud - Consent: For optional features like marketing communications - Legal Obligation: To comply with applicable laws and regulations
We use your information to: - Create and manage your account - Match you with compatible support groups using AI analysis - Facilitate group and direct messaging - Moderate content for community safety - Send important service notifications - Process and manage subscriptions - Improve and personalize our services - Detect, prevent, and address security issues - Comply with legal obligations
We use artificial intelligence for: - Questionnaire Analysis: AI analyzes your responses to create a personality profile for group matching - Group Matching: AI recommends compatible groups based on personality profiles - Content Moderation: AI automatically reviews messages for harmful content You have the right to request human review of significant AI-driven decisions. AI analysis is used to enhance your experience but does not make decisions that significantly affect your legal rights.
We use the following third-party services that may collect data: - OpenAI: Processes questionnaire responses and moderates content (text data only) - SendGrid: Sends verification emails and notifications (email address only) - Apple App Store / Google Play: Processes subscription payments - Expo: Provides app infrastructure and crash reporting Each service operates under its own privacy policy. We encourage you to review their policies.
We retain your personal data for as long as your account is active or as needed to provide services. Upon account deletion, we delete your personal data within 30 days, except where we are required to retain it for legal obligations.
Depending on your location, you may have the following rights: - Access: Request a copy of your personal data - Correction: Request correction of inaccurate data - Deletion: Request deletion of your data (right to erasure) - Portability: Request your data in a portable format - Objection: Object to certain processing of your data - Restriction: Request restriction of processing - Withdraw Consent: Withdraw consent where processing is based on consent To exercise these rights, contact us at soulcircleai@gmail.com
California residents have additional rights including: - Right to know what personal information is collected - Right to delete personal information - Right to opt-out of sale of personal information (we do not sell personal information) - Right to non-discrimination for exercising privacy rights
SoulCircle is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Questions about this Privacy Policy?